Privacy policy

Last updated: March 19, 2026

Art by Madalina operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Art by Madalina is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details: Including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information: Including your username, password, security questions, preferences and settings.
  • Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us: Including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information: Including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services: Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers: Including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send communications by email, text message or postal mail, and to show you online advertisements based on items you previously have purchased or added to your cart.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services.
  • Communicating with You: We use your personal information to provide you with customer support, to be responsive to you, and to maintain our business relationship with you.
  • Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal process, to investigate or participate in civil discovery, potential or actual litigation, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

  • With Shopify, vendors and other third parties: Who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners: To provide marketing services and advertise to you. You can exercise your rights to opt-out of those uses.
  • Upon your direction or consent: Such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates: Or otherwise within our corporate group.
  • Business Transactions: In connection with a merger or bankruptcy, to comply with legal obligations, to enforce terms of service, and to protect the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify and third parties in other countries. We use Shopify enhanced features that incorporate data from your interactions with our Store and Shopify. Shopify is responsible for processing this data for these specific purposes. Learn more at the Shopify Consumer Privacy Policy and exercise your rights at the Shopify Privacy Portal Link.

Third Party Websites and Links

Our Services may link to third-party platforms. We do not guarantee and are not responsible for the privacy or security of such sites. Information you provide on public or semi-public venues, including social networking platforms, may be viewable by other users without limitation. Our inclusion of links does not imply endorsement of the content or owners.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you are a parent/guardian and your child has provided us with data, contact us to request deletion. We do not knowingly "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect. Any information you send to us may not be secure while in transit. We retain your personal information based on factors such as account maintenance, service provision, legal obligations, dispute resolution, or enforcing contracts and policies.

Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Right to Access / Know: Request access to personal information we hold about you.
  • Right to Delete: Request that we delete personal information we maintain about you.
  • Right to Correct: Request that we correct inaccurate personal information.
  • Right of Portability: Receive a copy of your personal information and request its transfer to a third party.
  • Right to Opt out of Sale or Sharing for Targeted Advertising: You can exercise your rights [here]. We recognize the Global Privacy Control (GPC) signal.
  • Managing Communication Preferences: Opt out of promotional emails via the unsubscribe link. Non-promotional emails (about orders) will still be sent.

Additional Rights for UK/EEA Residents:

  • Objection/Restriction: Ask us to stop or restrict processing.
  • Withdrawal of Consent: Withdraw consent at any time where processing is based on it.

Complaints and International Transfers

If you have complaints, contact us using the details below. EEA residents can find their data protection authorities here. We may transfer, store and process your personal information outside the country you live in. For transfers out of the EEA or UK, we rely on recognized mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy to reflect operational, legal, or regulatory changes. We will post the revised version, update the "Last updated" date, and provide notice as required.

Contact

Should you have any questions or wish to exercise your rights, please contact us:

  • Email: artbymadalina@gmail.com

For the purpose of applicable data protection laws, we are the data controller of your personal information.